How long does it take for my order to be processed?
I undertake to have your order confirmed and processed within 1-3 working days.
Once your order has been received, the print order is sent to Ongering where they process your package, which is normally shipped in 7 to 10 working days.
We work every day to process your requests as quickly as possible. We ask for your patience during sales periods and holidays as delivery times may vary during peak traffic.

Are your prints original quality?
All of the prints on this site are fine art giclée prints, meaning high quality digital reproductions printed on soft, FSC certified textured, natural paper. Limited edition prints are signed and serialed and always accompanied by a certificate of authenticity.

How can I track my orders?
Please make sure that you entered the correct email or email that you use frequently. We will use it for all communications and to notify you of the progress of your order.
We will send you an email as soon as the order is placed to confirm the purchase and a second email to follow the shipment of the order through the link after entrusting your package to the courier who will take care of the delivery.

What do I do if an item I ordered has a defect, or has arrived damaged?
If you have found any damage to a purchased work or the item you received is not the one you ordered, please send us an email. In order to help you as quickly as possible, please remember to give us your order number for reference regarding your purchase.